Quick Tips for New Phones
Intercom / Room Page Calling
Dial *80 or hit the Intercom Button …. Enter extension…send
Retrieve a Voice Mail
Hit the Voice Mail Button (or dial *97 send) and it will ask for your Password and then you can retrieve your voice mail
Leave a Voicemail on Teacher’s Telephone
Hit * and Extension
Hang up or hit #
Stop the phone ringing for outside calls
Without lifting the handset, press the minus button on the volume key till you no longer hear the ringer tone. This will turn the ringer off. This is a workaround until we can find a solution to stop calls from ringing on the classroom phones.
Blind Transfer - The caller is placed on hold while you transfer the call to a new recipient. You do not speak to the new recipient first.
Press the (transfer) button or the Transfer soft key during a call. The caller is placed on hold.
Enter the number to transfer the call to
Press the (transfer) button or the Transfer soft key again to complete the transfer.
You will be taken to a screen showing that the inbound call is still on hold. At this point, you can either press the Transfer soft key to keep the caller on hold and dial a new recipient, or press the Resume key to speak to the caller.
Transfer a Call Directly to Voicemail
Hit the Transfer Button or hit the Transfer Soft button
Dial * then the extension of the voicemail you want to send the caller to. Example: *2010
Then either press the Transfer Button or press the Transfer Soft button
Attended Transfer
The caller is placed on hold while you speak to (or attempt to speak to) the new recipient. If the new recipient can accept the call, you can transfer it when ready. If the new recipient does not answer, or is otherwise unavailable, you can return to the on-hold call in progress and/or try to reach a different recipient.
Press the (transfer) button or the Transfer soft key during a call. The caller is placed on hold.
Enter the number to transfer the call to
Press # or the Send soft key.
Speak with recipient, if able, then either complete the transfer or cancel it
To complete transfer press the button or the Transfer soft key
Dial *80 or hit the Intercom Button …. Enter extension…send
Retrieve a Voice Mail
Hit the Voice Mail Button (or dial *97 send) and it will ask for your Password and then you can retrieve your voice mail
Leave a Voicemail on Teacher’s Telephone
Hit * and Extension
Hang up or hit #
Stop the phone ringing for outside calls
Without lifting the handset, press the minus button on the volume key till you no longer hear the ringer tone. This will turn the ringer off. This is a workaround until we can find a solution to stop calls from ringing on the classroom phones.
Blind Transfer - The caller is placed on hold while you transfer the call to a new recipient. You do not speak to the new recipient first.
Press the (transfer) button or the Transfer soft key during a call. The caller is placed on hold.
Enter the number to transfer the call to
Press the (transfer) button or the Transfer soft key again to complete the transfer.
You will be taken to a screen showing that the inbound call is still on hold. At this point, you can either press the Transfer soft key to keep the caller on hold and dial a new recipient, or press the Resume key to speak to the caller.
Transfer a Call Directly to Voicemail
Hit the Transfer Button or hit the Transfer Soft button
Dial * then the extension of the voicemail you want to send the caller to. Example: *2010
Then either press the Transfer Button or press the Transfer Soft button
Attended Transfer
The caller is placed on hold while you speak to (or attempt to speak to) the new recipient. If the new recipient can accept the call, you can transfer it when ready. If the new recipient does not answer, or is otherwise unavailable, you can return to the on-hold call in progress and/or try to reach a different recipient.
Press the (transfer) button or the Transfer soft key during a call. The caller is placed on hold.
Enter the number to transfer the call to
Press # or the Send soft key.
Speak with recipient, if able, then either complete the transfer or cancel it
To complete transfer press the button or the Transfer soft key